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Design with Dialogue: Framing Perspectives on Mental Wellness

An Innovation Town Hall on Mental Wellness November’s Design with Dialogue invites a wide range of community members to explore the landscape of campus and community mental wellness, the innovation of...

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The Healthcare Innovator’s Challenge

Adapted from Design for Care (page 253 ) The innovator’s challenge in healthcare is not a technological fix – it is more to understand and preserve core values of human care while changing practices...

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Co-designing for power balance in social systems

Power remains a hugely unresolved issue in strategic design, “systems change,” OD, and progressive management. Healthcare, like other public and social sector institutions (education, social welfare,...

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Design Thinking’s Convergence Diversion

(Updated from 2010) We now tend to think of design thinking as embracing all that represents “new design.”  Yet there remains more value in some of the original views of design thinking from decades...

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Edge Practices: How Do You Measure Value?

Every design discipline (even industrial design) has had to develop its best rationale for the question “why should we keep/hire/use you guys?” If they keep asking, “what is it you do again?” you may...

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Fear and Loathing of Evidence in Design Research

Don Norman has been advocating an evolution in design thinking and education with a stronger role for evidence. Recently, Don articulated a scale of levels of rigor in design practice, ranging from...

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The Healthcare Innovator’s Challenge

Adapted from Design for Care (page 253 ) The innovator’s challenge in healthcare is not a technological fix – it is more to understand and preserve core values of human care while changing practices...

View Article

Co-designing for power balance in social systems

Power remains a hugely unresolved issue in strategic design, “systems change,” OD, and progressive management. Healthcare, like other public and social sector institutions (education, social welfare,...

View Article


Design Thinking’s Convergence Diversion

(Updated from 2010) We now tend to think of design thinking as embracing all that represents “new design.”  Yet there remains more value in some of the original views of design thinking from decades...

View Article


Edge Practices: How Do You Measure Value?

Every design discipline (even industrial design) has had to develop its best rationale for the question “why should we keep/hire/use you guys?” If they keep asking, “what is it you do again?” you may...

View Article

Fear and Loathing of Evidence in Design Research

Depending on the discourses you follow, you might notice “design-led everything” has charged ahead with design thinking, speculative and design futures, empathic HCD and so on. Design research and...

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SDN Touchpoint: Systems Thinking in Service Design

Touchpoint is back! The long-awaited issue on systems thinking in service design was just published by the Service Design Network, and of course, we find it is beautifully designed. The guest editors...

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